How much do you know about Active Listening? Take this fun 10-question quiz and find out! Select your answer from the drop-down boxes and then click the "Check Answers" button at the bottom of the page to see how well you did.
1) Select answer True False To listen means to receive verbal and non-verbal communication.
2) Select answer True False Active Listening is a strategy that is typically used in conversations with a specific purpose and/or goal.
3) Select answer True False Sharing your opinions and advice with the speaker is a critical part of the active listening process.
4) Select answer True False When Active Listening skills are being used during a conversation, it is normal for the topic to shift and evolve.
5) Select answer True False Empathy is an Active Listening technique in which you express agreement with the speaker in order to diffuse their tension and/or defensiveness.
6) Select answer True False When using Active Listening techniques, it is rude to interject neutral feedback such as "Ah" or "I see".
7) Select answer True False One of the main benefits of Active Listening is that it ensures that each person is fully understood.
8) Select answer True False One major limitation of Active Listening is that it can only be used when conversing with others who have been trained in the technique.
9) Select answer True False Reflection is an Active Listening technique in which you "reflect" the speaker's posture, gestures, and body language to help make them more comfortable. .
10) Select answer True False Non-verbal communication is consistent among different cultures.
